When you schedule an appointment, that time is reserved exclusively for you. In order to provide the highest quality care to all clients and maintain a sustainable schedule, the following policy applies:
If you need to cancel or reschedule your appointment, you must notify the office at least 24 hours in advance of your scheduled start time.
Appointments cancelled with less than the required notice, as well as missed appointments (no-shows), will be charged the full standard session fee ($150.00). Please note that insurance companies do not reimburse for missed appointments.
If you arrive late, your appointment will still conclude at the regularly scheduled finish time so that subsequent appointments are not delayed. Arrivals later than 15 minutes may be considered a missed session.
All clients are required to maintain a valid credit/debit card on file. You authorize the practice to charge the card on file for any applicable late cancellation or no-show fees in accordance with this policy.